Privacy Policy

Introduction

DBChat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered database assistant service.

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Personal Information

We may collect the following personal information:

• Contact information (such as name, email address, and phone number)
• Account credentials
• Billing information and transaction history
• Professional information (such as company name, role, and industry)
• User preferences and settings

Database Information

Our Service requires access to your database schema and metadata to function properly. We may collect:

• Database structure, schema, and metadata
• Query patterns and history
• Connection information

Important: We do not store the actual content or data from your databases unless explicitly required and authorized by you for specific functionality.

Usage Information

We automatically collect certain information when you use our Service:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (hardware model, operating system)
• Feature usage patterns
• Performance data and error reports

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to customer service requests and support needs
• Personalize your experience and deliver content relevant to your interests
• Monitor usage patterns to improve our Service and user experience
• Detect, prevent, and address technical issues and security risks
• Comply with legal obligations

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and/or that of our users or others.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us at [email protected].

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: Sanganer, Jaipur, Rajasthan, India 302029